Terms of Service

You must be at least 18 and able to enter a contract. The Services aren’t directed to children, and we don’t knowingly let anyone under 18 sign up. If we learn an account belongs to a minor, we’ll close it, delete its personal information, and refund any subscription payments.

Plantyd is currently early access. Features may change or be removed, availability isn’t guaranteed, and plant data and AI rendering are still being tuned. Keep your own copies of anything important. If you send us feedback or suggestions, we may use them freely, without obligation to you.

One account per person. Keep your password confidential, give us accurate information, and tell us at support@plantyd.com if you think your account has been compromised. You’re responsible for what happens under your account. We may reclaim a display name that impersonates someone or infringes a trademark.

This is the most important section here. Plantyd helps you plan. It doesn’t inspect your property, and it can’t know what’s buried in your soil or what your local rules require.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND. Everything below explains what that means in practice. Section 10 sets out the full disclaimer, and Section 11 limits what we owe you.

• Not professional advice. No licensed professional reviews your design. The Services aren’t a substitute for a landscape architect, arborist, surveyor, soil test, or contractor.
• Call 811 before you dig. Buried utilities, irrigation, septic systems, and drainage are not shown in Plantyd designs. Before any digging you must contact your local utility-locate service (811 in the US) and follow all excavation rules. Damage or injury from excavation is your responsibility.
• Not a survey. Boundaries, dimensions, imagery alignment, and measurements are approximate and are not a legal survey. Don’t rely on them for property lines, easements, or setbacks.
• Local rules are yours to check. Permits, zoning, setbacks, tree ordinances, HOA rules, water restrictions, and invasive-species laws are your responsibility. A plant appearing in our catalog doesn’t mean it’s legal or advisable where you live.
• Plant data is an estimate. Hardiness, mature size, growth rate, sun and water needs, and bloom times come from third-party horticultural sources and vary by site, soil, weather, and care. We don’t warrant that any plant will survive or perform as shown.
• Plant safety. Many plants are toxic to people, children, or pets, and our information about toxicity or edibility may be incomplete. Never eat or apply any plant based on Plantyd. Verify with an authoritative source, and consult a physician, vet, or poison control about any exposure.
• Sun, shade, and growth results are simulations, computed from models rather than measured at your site, and can differ from reality.
• AI renders are illustrations, not accurate depictions of your property or plants, and must not be used as construction or bid documents. They may contain errors, or features you didn’t place. We don’t promise a render is unique to you or that you can stop others from using a similar one, and you’re responsible for checking any recognizable third-party content before you publish one.
• Shopping lists and quantities are planning aids, not quotes.

Any decision to dig, plant, remove, build, or spend based on Plantyd is yours, and you accept that risk.

Plans

We offer a free plan and paid Pro at $9.99/month or $79/year, plus tax. Each plan has limits — projects, plants per project, watermarking, and a monthly cap on AI renders — shown in the app and at /pricing. Free-plan exports and renders carry a Plantyd watermark, which you may not remove, obscure, or circumvent.

Automatic renewal

Your subscription renews automatically at the end of each billing period at the then-current price, and your payment method is charged until you cancel. Payment is handled by Stripe. When you subscribe we’ll email you a confirmation you can keep. On the annual plan, we’ll email you 15 to 45 days before each renewal with the renewal date, the amount we’ll charge, and a link to cancel.

Cancelling

Cancel any time with a button in your account settings — no email or phone call needed. Cancellation takes effect at the end of the current billing period; you keep Pro access until then and aren’t charged again.

Refunds

Payments are non-refundable and we don’t credit partial periods or unused time — except that we’ll refund you pro-rata if we suspend or terminate your account for a reason other than your breach, if we materially reduce your plan’s price or limits and you cancel, if we discontinue the Services, or where the law requires it.

Your designs stay yours

On any plan you can export a full copy of every project at any time, free, and that export stays available for at least 60 days after you cancel, downgrade, or are suspended. We never delete your designs because you stopped paying. If you drop to the free plan and have more than it allows, those projects become read-only — you can still view, share, and export them, but not edit them until you return to Pro or reduce them to fit. We’ll email you before that happens.

Changes and failed payments

We may change prices with at least 60 days’ email notice before the change takes effect at your renewal, and we’ll remind you again closer to the date. If a charge fails we may retry it and suspend Pro access until it succeeds. If you dispute a charge with your bank, please also email us — we won’t penalize your account for exercising a dispute or chargeback right.

You own your content. You keep any ownership you have in the projects, designs, notes, and photos you create or upload (“Your Content”). You grant us a licence to host, store, copy, adapt, and display Your Content only to run, secure, support, and improve the Services for you — storing designs, generating PDFs, sending a design to our AI provider when you ask for a render, and backing up data. That licence ends when you delete the content or your account, apart from backups until they’re overwritten and the separate licence in Section 6.

We don’t train AI models on your designs. We don’t use Your Content to train or fine-tune generative AI models, and we don’t license it to others to do so. When you request a render we send the design to our AI provider only to produce that render. (Photos you upload to the plant library are different — see Section 6.)

Commercial use is fine. Use your designs, exports, and PDFs for any purpose, including paid client work. Sharing a read-only link or sending a client a PDF is expressly allowed. What you may not do is give others access to the editing and rendering features — no sharing logins, and no running Plantyd as a service for other people. Everyone who edits needs their own account.

You promise you have the rights to Your Content and that it doesn’t infringe anyone’s rights or break any law. We may remove content we believe violates these Terms or the law, but we don’t monitor content and don’t endorse it.

Photos you upload to the shared plant library are published publicly under a Creative Commons Attribution 4.0 licence, credited to your display name. That licence lets anyone, anywhere — not just Plantyd users — copy, adapt, and redistribute the photo for any purpose, including commercially and including to train AI models.

You can’t take that back. Deleting a photo or your account removes it from the Services going forward, but people who already have it keep their rights. Except for any right the law says you can’t waive, the grant is permanent. Don’t upload photos you aren’t willing to release publicly.

You also grant us a licence to host, adapt, re-encode, resize, and display the photo in the Services and the catalog, and that licence continues after you delete your account so the catalog keeps working.

You promise you took the photo or hold the rights to it, that it shows the plant it’s submitted for, and that you have permission from anyone identifiable in it. Don’t upload photos of other people’s homes or faces without permission. We strip embedded metadata (including GPS) for your privacy, and we may reject, remove, resize, or watermark any upload.

Moderation. Users can report photos and plant data. A report counts only after someone on our team reviews and agrees with it. Before suspending an account over reports we’ll email you, explain which photos are at issue, and give you at least 7 days to respond; if we do suspend you, you can appeal to support@plantyd.com. Reports made in bad faith breach these Terms. If a photo shows you or your property and you didn’t upload it, email privacy@plantyd.com and we’ll remove it promptly.

The Services — software, rendering engines, sun and growth models, artwork, PDF templates, our selection and presentation of plant data, and the Plantyd name and logo — belong to us or our licensors. Open-source components are at /licenses. We grant you a limited, revocable licence to use the Services under these Terms; all other rights are reserved.

Please don’t:

• scrape, crawl, or bulk-export the plant catalog, photos, or data, or build a competing database from them, or use our content to train a machine-learning model (what you do with your own designs and uploads is up to you);
• reverse engineer the Services, except where law permits;
• resell, rent, or white-label the Services, or remove our branding or watermarks;
• interfere with, overload, probe, or circumvent our security or rate limits, or use automated access we haven’t permitted — this doesn’t restrict assistive technology or good-faith security research;
• upload malware, infringe anyone’s rights, harass people, or break the law.

Third-party services. Map and satellite imagery comes from Mapbox and OpenStreetMap contributors; the imagery we capture for your project carries their attribution, which you must not remove, and you may use it only as part of your own designs and exports — not extracted, re-hosted, or resold on its own. AI renders are produced by a third-party provider under its own terms, and payments run through Stripe. We’re not responsible for third-party services.

Our designated agent for copyright notices, registered with the US Copyright Office, is [agent name], Zoic Software LLC, 306 W Redwood St STE 201, Baltimore, MD 21201, USA — dmca@plantyd.com — [telephone].

Send a notice with your signature, the work you say was infringed, where the infringing material is (a URL is best), your contact details, a statement that you believe in good faith the use isn’t authorized, and a statement under penalty of perjury that your notice is accurate and you’re authorized to act. We may remove the material and will tell the person who posted it, who can send a counter-notice with the elements the DMCA requires; if they do, we may restore the material unless you tell us you’ve filed suit.

Repeat infringers. A notice that results in removal and isn’t successfully countered is one strike; at three strikes we terminate the account, sooner for willful infringement. Strikes expire after 24 months. Knowingly filing a false notice can make you liable for damages.

You can stop using the Services any time and delete your account in the app; deletion is permanent and doesn’t entitle you to a refund.

We may suspend or terminate your account if you breach these Terms or the law, if your content or conduct creates real risk for us or others, if you don’t pay, or if we discontinue the Services or your plan. Where it’s practical and lawful we’ll tell you first and give you a chance to fix it, and if we’re shutting the Services down we’ll give reasonable notice and time to export.

When your account ends, your licence to use the Services ends. Sections 3, 5, 6, 7, 8, 10, 11, 12, 14, and 15 survive, along with anything else that by its nature should.

As stated in Section 3, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND. To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement.

We don’t warrant that the Services will be uninterrupted, secure, or error-free; that plant data, sun and shade analysis, growth projections, measurements, estimates, or renders will be accurate or suitable for your site; that any plant or design will survive or achieve any result; or that your data won’t be lost. See Section 3.

This disclaims implied warranties. It doesn’t disclaim any express statement we make about what the Services do, any commitment in our Privacy Policy, or any consumer-protection right you have that can’t be disclaimed. Some jurisdictions don’t allow certain exclusions, so parts of this section may not apply to you.

In this section and Sections 10 and 14, “Plantyd Parties” means Zoic Software LLC and its members, officers, employees, contractors, agents, affiliates, licensors, and suppliers. To the fullest extent permitted by law:

• No indirect damages. No Plantyd Party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business interruption — even if we were warned they were possible.
• Cap. Our total liability for all claims is limited to the greater of what you paid us in the 12 months before the claim arose, or $250. This includes claims for damage to property, landscaping, or underground utilities.
• What the cap doesn’t cover. It doesn’t apply to death or personal injury, fraud, intentional misconduct, gross negligence, or anything else the law says can’t be limited.

These limits apply whatever the legal theory and survive any failed remedy. Some jurisdictions don’t allow certain limits, so parts of this section may not apply to you. Each Plantyd Party may rely on Sections 10, 11, and 14.

Talk to us first. Before either of us files anything, email legal@plantyd.com describing the problem and what you want; we’ll email you the same way before bringing a claim. We then have 60 days to try to work it out, and any deadline for filing is paused while we do. If someone files early, the other side can ask the court to pause the case — not throw it out. This doesn’t apply to emergency injunctions, small claims, a claim with its own statutory notice procedure, or reporting something to a government agency, and nothing in your email limits what you can claim later.

Where. If we can’t resolve it, disputes go to the state or federal courts in Baltimore City, Maryland, and these Terms are governed by Maryland law — except that the consumer-protection and privacy laws where you live still apply to you. Either of us can bring an individual claim in small claims court instead, including in the county where you live.

Jury and class waivers. To the fullest extent permitted by law, and except where such a waiver is unenforceable, you and we each waive a jury trial and agree to bring claims only individually, not as part of a class or representative action. These waivers don’t apply to personal-injury claims, to claims for public injunctive relief, or to any right the law says can’t be waived. If the class waiver is unenforceable for a particular claim, only that claim leaves this section.

Deadline. Any claim must be filed within two years after it arises or after you reasonably should have known about it — except for personal injury, property damage, fraud, or where a statute sets its own period, in which case that period applies.

To the Services. We may change, suspend, or discontinue features and plan limits. If a change materially and adversely affects a plan you’re paying for, we’ll give you notice and you may cancel.

To these Terms. If we make a material change we’ll update the “Last updated” date and email you at least 30 days beforehand. If you have a free account, continuing to use the Services after that date means you accept the change. If you’re a paid subscriber, a material change doesn’t take effect for you until your next renewal — tell us before then and your subscription simply won’t renew, or cancel immediately for a pro-rata refund. Changes never apply to a dispute that already arose.

You’ll defend and indemnify the Plantyd Parties against third-party claims and reasonable costs arising from content you upload and the licences you grant, your breach of these Terms or the law, your infringement of someone’s rights, or your distribution of a design or render to someone else.

This doesn’t cover claims you bring against us, claims caused by our own negligence or misconduct, or claims about the accuracy or output of the Services themselves. We’ll tell you promptly about any claim, you may choose your own counsel and run the defence, and neither of us will settle in a way that binds the other without consent.

• Entire agreement. These Terms and the Privacy Policy are the whole agreement about the Services.
• Severability and waiver. If a provision is unenforceable it’s limited or removed and the rest stands. Not enforcing something isn’t a waiver.
• Assignment. You can’t transfer these Terms without our consent; we may transfer them to an affiliate or in a merger or sale of assets.
• Force majeure. Neither of us is liable for delays outside our reasonable control, including third-party outages.
• Independent parties. These Terms don’t create a partnership, employment, or agency relationship.
• Electronic communications. You agree we can send agreements, notices, and disclosures by email or in the app, and that they count as writing. You can ask for a paper copy free, or withdraw this consent, at legal@plantyd.com — though we may not be able to keep providing the Services if you do.
• Notices. We’ll use the email on your account; write to us at legal@plantyd.com or the address below.
• Sanctions. Don’t use the Services if you’re in an embargoed country or on a US restricted-party list.